Costumer Service Agent - Premium Account

Categoría del empleoTelemarketing / Atención Cliente
PuestoCostumer Service Agent - Premium account
Lugar de trabajoAltia Business Park
Salario estimado1
Tipo de duraciónPor contrato / Temporario
Idiomas requeridosIngles
Experiencia mínima1 Año de Experiencia
Preparación-High school diploma
-Advanced English proficiency
-Basic computer knowledge

Habilidades y FuncionesCompetencies:
*Listening skills
*Detail oriented
*Customer service
*Goal oriented

Breve descripción del trabajoSchedule first appointment or routine follow-ups per customer request. Responsible for providing effective customer service for all customers by using knowledge of company products and services. Attend to customer care inquiries and provide appropriate and correct information. Listen, document, and help resolve conflicts with customers. Request and appropriately schedule first appointment or routine follow-ups. Resolve each customer’s reason for the call using established guidelines and client approved systems. Update customer account information.
Preparación-High school diploma
-Advanced English proficiency
-Basic computer knowledge
Habilidades y FuncionesCompetencies:
*Listening skills
*Detail oriented
*Customer service
*Goal oriented
Breve descripción del trabajoSchedule first appointment or routine follow-ups per customer request. Responsible for providing effective customer service for all customers by using knowledge of company products and services. Attend to customer care inquiries and provide appropriate and correct information. Listen, document, and help resolve conflicts with customers. Request and appropriately schedule first appointment or routine follow-ups. Resolve each customer’s reason for the call using established guidelines and client approved systems. Update customer account information.