At Canva, we create tools that empower the world to design. Our mission is to democratise design and empower creativity for anyone and everyone, on every platform! Inspired by a team of talented thinkers, an amazing culture and a remarkable growth trajectory – we’re out to change the world, one design at a time.
Since launch in August 2013 we have grown exponentially, amassing over 50 million monthly active users across 190 different countries who have created more than 1 Billion designs. We are one of the world’s fastest-growing technology companies and we have only achieved about 1% of what we are capable of!
About the role
As Canva’s Community Program Lead you will thrive on building relationships and engaging our wonderful community around the world. You will be responsible for the development of the overall community strategy and overseeing the execution of programs that help drive awareness, retention, and ambassadorship. You’ll be a risk-taker, embrace experimenting with new ideas, thrive in ambiguity, and love big challenges. Above all, you’ll love building inclusive communities and understand the key role they play in driving advocacy and scaling a global brand.
What you'll do
Build out and scale our global community advocacy programs to drive awareness and affinity for the Canva brand.
Build out and scale an effective outreach strategy that ensures the growth of our existing programs internationally.
Develop and evolve reward programs that generate referrals, sign-ups and engagement with the Canva product.
Build out strategies and processes to ensure our community has access to relevant tools and training to continually learn and grow.
Work cross-functionally to structure a series of training modules for our community.
Implement a measurement process that tracks the success of our community programs.
Coach community managers with a focus on empowering them to grow and develop their skills.
Who you'll be
7+ years experience managing and scaling large online communities. Past work with a global brand is a plus.
Passion for building welcoming and inclusive communities.
Working knowledge of how to build strategic community programs and scale them globally.
A strategic thinker who can deliver from plan through to execution.
Strong at planning, organizing, prioritizing, and executing simultaneous projects.
Ability to manage and build relationships with multiple internal and external stakeholders.
A love for data and the ability to make data-driven decisions.
Excellent writing and editing skills.
A self-starter with tenacity for execution and delivery.
Benefits
Competitive salary, plus equity options
Medical, Dental & Vision Healthcare
401(k) plan with company match
Generous annual and parental leave policies
Fun and quirky celebrations
Flexible working hours, we value work-life balance
One of our core values at Canva, “Being a force for good” means we are actively working towards a world that isn't just good for a small few, but one that’s good for everyone. We believe deeply that bringing together diversity of thoughts, perspectives and expression is key for building the best product for our equally diverse community. To achieve this, we need to constantly work towards making Canva the best place to work, for everyone.
Canva is currently one of Australia’s hottest technology companies and has been the ranked #1 Australian Workplace in Technology by JobAdvisor for two years in a row. We ensure that the Canva workspace is setup for you to do your best work and have a great time doing so, with breakout areas, little nooks, quiet places to retreat.
